"Currently Only Covering Events In The East Lincolnshire Area"


Terms


1) General

Our Donuts are produced using carefully chosen quality ingredients and mix and are sold as seen, we reserve the right to change the Donut mix from time to time due to various reasons not limited to worldwide supply issues or availability.

Prices are set by us per event at the beginning of the day unless prior agreement with the event is made. We reserve the right to change prices during or before an event.

Drinks brands supplied may vary from time to time but we do our best to serve our preferred brands.

2) Attending Events

We reserve the right to cancel an event for any reason deemed neccesary by ourselves but not limited to shortage of stock or medical reasons.

We reserve the right to turn down events that we feel would not be financially viable for us to attend.

Booking Public Events (Established Shows ETC)

We apply to book established public events and complete the booking form for that event and pay the charged fee for that event. We then follow all rules and terms of that booking as stated in the events terms and conditions.

Us Quoting / Agreeing To Pay A Price To Attend An Event

We make payment offers/agreements to attend events in good faith but this relies on the event organisers honesty. We will pay any agreed fee as long as the event represents what was promised upon booking. For example if you said there was 2000 people expected and only 50 people turned up then we would not be laiable to pay the full agreed/quoted amount.

Percentage payments will be made on total sales as long as sales exceed £100. If sales are under £100 it will be classed as non viable and no fee will be paid.

If an event is cancelled then no fee will be payable for the pitch by ourselves.

Changes to agreed terms by the event organiser may result in changes to agreed payments. For example if we was told once arriving that we could not sell drinks but expected to do so we would not offer the same rental or percentage payments as we would if we could sell drinks.

Pre Paid Private Events

Pre-paid events (where the event organiser pays for the Donuts and we give them away to the event attendees) are subject to the following terms.

A non-refundable deposit of £200 is payable to confirm an event if the event date is more than 1 month away. If the event is within the next month then full payment must be made to confirm the booking.

The balance must be paid 30 days before the event or the non-refundable deposit will be lost and the booking cancelled.

If the event is canceled by the event organiser before the balance is paid then the £200 non-refundable deposit will be lost.

If the event is cancelled by the event organiser within a month of the event date and balance has been paid then the £200 non-refundable deposit and £100 cancelation fee will be kept by us and the remainder refunded.

If you need to change the date of the event when just the non-refundable deposit has been paid then there will be no charge to change the date as long as we can make the new date. If we are unable to make the new date the booking will be cancelled and just the non-refundable deposit will be lost.

If you need to change the date or cancel the date within 1 month of the event date then a £100 change date fee will be payable as long as we can make the new date, If we are unable to make the new date then the £200 non-refundable deposit and a £100 cancellation fee will be kept and the remainder will be refunded.

If the event is cancelled on the day of the event by the event organiser then no refund will be given.

If for any reason we have to cancel the event then a full refund of any deposit and balance will be given.

It is the event organisers responsibility to ensure we are able to access, set up and operate at the desired location.

3) Taking Payments at events

Payment is strictly in person upon sale of Donuts and drinks by either cash, credit or debit card. We use Sum-Up to process card payments in person with the card holder present feature (Contactless or chip and pin)

We do not store or hold any personal payment details of any customer as you are in a sense making the payment to SumUp and they process the payment and send the money to us. Please see our privacy policy for more information.

4) Copyright

The copyright, design rights and artwork on the web site and all promotional material belong to Event Donuts and its owners. All other intellectual property rights are reserved. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this web site. You may only download to your personal computer for viewing purposes and print out a number of pages of this web site for your personal use.

5) Advertising Responsibility

We can not accept responsibility for others promoting our service as something that we do not do or in a different light as which it is meant to be used. Others claims are their responsibility not the responsibility of Event Donuts or its owners. We will only provide the service that we offer and not anything that has been miss promoted by our advertisers.

Offers and services displayed on leaflets and adverts are correct at time of print. Offers and services may change after printing and old leaflets etc may still be laying about.

6) Discounts / Offers

All discounts and offers are offered as a good will gesture by the owners. They are subject to the terms of only one discount and, or offer can be used at any time.

Discounts will be applied to the full price, they cannot be used in conjunction with other discounts, this includes discount cards and vouchers which can only be applied to the items full price.

Discounts and offers can be removed/discontinued at any time and the managements decision is final.

Discount cards, leaflets and offers must be presented when the total price has been given, before you make the payment. Once payment has been made the discount cannot then be made or the amount of the discount refunded.





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